IKI Selects Reflexis Systems Intelligent Workforce Management to Optimize Labour Efficiency

Lithuanian retailer will work with StrongPoint to deploy Reflexis solutions in 228 stores and across 5,000 employees

DEDHAM, Mass. – Oct. 8, 2020 – Reflexis Systems (now part of Zebra Technologies), the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, today announced that IKI, one of Lithuania’s largest retailers, has selected Reflexis to increase labour efficiency. IKI will deploy Reflexis intelligent workforce management solutions including Workforce Scheduler, Time & Attendance, Employee Self-Service (ESS), Advanced Analytics & Reporting and Mobility solutions. IKI will work with Reflexis and its partner, StrongPoint to deploy solutions in 228 stores for more than 5,000 employees in Lithuania.

“IKI will be one of the first retailers in the Baltic States to implement workforce management solutions, and we expect smooth cooperation with our partners which we believe will help our stores to ensure efficient operation,” said Nijolė Kvietkauskaitė, CEO, IKI.

IKI will use Reflexis intelligent workforce management solutions to achieve accurate budgets, forecasts and schedules to effectively control its labour costs. With artificial intelligence (AI)-powered forecasting, labour decisions will now be made to anticipate demand and ensure each store has the right employees scheduled at the right times. Reflexis ESS will empower employees to manage schedule changes and requests from their mobile devices, resulting in greater engagement and retention.

“Removing guesswork will save time for IKI team members so they can provide the best possible customer service,” said OP Choudhary, Managing Director, EMEA, Zebra Technologies. “We look forward to supporting IKI as it optimises its store operations and maximises profitability.”

StrongPoint, a leader in the field of in-store technology, will also be supporting the implementation process. A Reflexis partner, Zebra PartnerConnect Registered ISV and Premier Business Partner, StrongPoint brings a wealth of experience in delivering high-quality, innovative solutions to retailers in the Baltic and Nordic regions.

“We are thrilled to be rolling out Reflexis intelligent technology solutions to our long-standing customer IKI,” said Jacob Tveraabak, CEO, StrongPoint. “Together, we can empower IKI and its store associates to plan and work more efficiently, saving time and costs. Technology is key to making shops smarter, retailers more competitive and creating outstanding customer experiences.”


  • IKI, one of Lithuania’s largest retailers, has selected Reflexis workforce management solutions to optimise labour efficiency and drive profitability.
  • StrongPoint, a Reflexis partner, Zebra PartnerConnect Registered ISV and Premier Business Partner, will assist with the deployment of the solutions.




Reflexis Systems (now part of Zebra Technologies), is the leading provider of intelligent workforce management, execution and communication solutions for multi-site organisations in retail, food service, hospitality and banking. The Reflexis ONE™ intelligent work platform is used by our customers across the globe to simplify execution, improve communication and optimise labour decisions. Today, over 275 leaders in retail, food service, hospitality and banking are leveraging Reflexis ONE™ to achieve measurable improvements in customer engagement & employee productivity and retention. Reflexis Systems is headquartered in Dedham, Massachusetts and has offices in Atlanta, Columbus, London, Düsseldorf, and Pune (India), with additional sales presence across Europe and Latin America. For further information, please visit www.Reflexisinc.com.

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Zebra (NASDAQ: ZBRA) empowers the front line in retail/ecommerce, manufacturing, transportation and logistics, healthcare, public sector and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, Zebra delivers industry-tailored, end-to-end solutions to enable every asset and worker to be visible, connected and fully optimized. The company’s market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care. In 2020, Zebra made Forbes Global 2000 list for the second consecutive year and was listed among Fast Company’s Best Companies for Innovators. For more information, visit www.zebra.com or sign up for news alerts. Participate in Zebra’s Your Edge blog, follow the company on LinkedInTwitter and Facebook, and check out our Story Hub: Zebra Perspectives.


StrongPoint is driving productivity for European retailers by providing innovative, integrated technology solutions for multi-channel retailing based on long-standing relationships with customers and partners. StrongPoint is also a leader in IBNS solutions for Cash-In-Transit (Cash Security), and Labels for customers in Norway and Sweden. StrongPoint offers best-in-class service and consultancy expertise through its team of 512 employees in Norway, Sweden, the Baltics, France, Belgium, Spain and Russia. StrongPoint is headquartered in Rælingen, Norway, and listed on the Oslo Stock Exchange (ticker: STRONG).

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Zebra Technologies
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Zebra Technologies

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Zebra Technologies
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