KW warehouse operation
Success Story

KW-Kitchenware Achieves 99% Stock Accuracy with Optimized E-commerce Operations

KW-Kitchenware, a Chilean importer of home improvement products, was primarily a B2B company before the COVID-19 pandemic. The sudden switch to e-commerce revealed significant challenges in its existing manual processes, which couldn't handle the influx of online sales orders.



In response to the surge in e-commerce orders, KW teamed with Zebra and STG to implement put-to-light technology, improving its order processing capabilities. The technology enhanced operations within its distribution center, including picking, cross docking, receiving and storage. This proactive investment helped KW anticipate potential growth challenges and shift focus to timely order delivery.

Benefits / Outcomes

  • Achieved 99.3% stock accuracy to help ensure products are available when customers place orders
  • Ability to fulfill and deliver 99% of orders within the promised timeframe, thereby improving reliability and customer trust
  • Picking time reduced by more than 50%

Consult an expert

Our team of partners and sales associates know the ins and outs of every industry to deliver tailored solutions to customers. Let us connect you with a Zebra expert in your area to select and implement the right Zebra solution that best fit your business needs.

Talk to a partner

Talk to a partner

Need more information on what solution is right for your needs? A partner can help.

Contact sales

Contact sales

Ready to integrate Zebra solutions into your systems? Contact us to get started.